Privacy Policy
Last updated: 14 August 2026
The Emigration Experts (“we”, “us” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, make an enquiry or use our services.
1. Who we are
The Emigration Experts provides migration-related information and services.
For the purposes of UK data protection law, the data controller is as set out in 'Section 13'.
2. Information we may collect
Depending on how you interact with us, we may collect information including your name, email address, telephone number, postal address, details submitted through enquiry or contact forms, information relating to the immigration services you enquire about, correspondence with us, and technical information such as your IP address, browser type, device information and website usage data.
Because of the nature of immigration services, you may provide additional personal information when seeking advice or assistance. Where appropriate, this could include sensitive or “special category” personal data. We will only process such information where we have an appropriate lawful basis and additional condition for doing so.
3. How we use your information
We may use your personal information to respond to enquiries, assess how we may be able to assist you, provide requested services, communicate with you, administer our relationship with you, process payments where applicable, improve our website and services, maintain security, comply with legal and regulatory obligations, and establish, exercise or defend legal claims.
Where permitted by law, we may also use your details to provide information about relevant services. You can opt out of marketing communications at any time.
4. Our lawful bases for processing
Under UK data protection law, we must have a lawful basis for processing your personal information. Depending on the circumstances, we may rely on your consent, taking steps at your request before entering into a contract, performance of a contract with you, compliance with a legal obligation, or our legitimate interests where those interests do not override your rights and freedoms.
Where we process special category personal data, we will also identify an appropriate condition under applicable data protection legislation.
5. Sharing your information
We do not sell your personal information.
We may share information with trusted third parties where necessary to operate our business or provide our services. These may include IT and website providers, secure data-storage providers, professional advisers, payment providers and other service providers acting on our behalf.
Information may also be disclosed where required by law, regulation, court order or another lawful authority.
Where another professional or third party needs to receive your information as part of providing a service to you, we will handle that disclosure in accordance with applicable data protection requirements.
6. International transfers
Some service providers may process or store personal information outside the United Kingdom. Where this happens, we will take appropriate steps to ensure your information receives an adequate level of protection, including using recognised safeguards where required by law.
7. How long we keep your information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services and meeting legal, regulatory, accounting and record-keeping requirements.
Different categories of information may therefore be retained for different periods.
8. Keeping your information secure
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting information over the internet is completely secure, and we cannot guarantee absolute security.
9. Cookies
Our website may use cookies and similar technologies to operate correctly, remember preferences, understand how visitors use the website and, where applicable, support analytics or marketing.
Where consent is legally required for non-essential cookies, we will ask for your permission before placing them.
Further information should be provided in our Cookie Policy and/or cookie preference centre.
10. Your data protection rights
Depending on the circumstances, UK data protection law gives you rights over your personal information. These can include the right to request access to your personal information, request correction of inaccurate information, request deletion, restrict processing, object to certain processing, request transfer of your information, and withdraw consent where processing is based on consent.
These rights are subject to certain legal exceptions.
To exercise your rights, please contact us at [privacy email address].
You also have the right to complain to the UK Information Commissioner’s Office if you are unhappy with how your personal information has been handled.
11. Third-party websites
Our website may contain links to websites operated by third parties. We are not responsible for the privacy practices of those websites, and you should review their privacy policies before providing personal information.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, business practices or legal requirements. The latest version will be published on this page with the date it was last updated.
13. Contact us
For questions about this Privacy Policy or how we handle your personal information, please contact:
The Emigration Experts